Poole Pottery Factory Shop at Middleport Pottery
The Poole Pottery Factory Shop at Middleport Pottery offers a unique blend of artisan craftsmanship, retail therapy, and industrial heritage, all set within a beautifully restored Victorian pottery in Stoke-on-Trent. Originally founded in Dorset in 1873, Poole Pottery is now crafted at Middleport alongside the renowned Burleigh range. Known for its distinctive "Living Glaze" technique, each Poole Pottery piece is hand-decorated and truly one-of-a-kind, bearing the mark of its maker.
Visitors to the factory shop can browse an extensive selection of Poole’s striking vases and decorative pieces, as well as Burleigh’s classic tableware. The shop also stocks factory seconds at significantly reduced prices, making it a favourite destination for collectors and pottery lovers looking for high-quality pieces with slight imperfections. The shop occasionally offers exclusive trial designs and limited-edition pieces not available elsewhere - ideal for those seeking something truly special. For up-to-date stock information, customers are encouraged to call the shop directly.
Middleport Pottery itself is steeped in history. Built in 1888 and now Grade II* listed, it remains a working factory and is open to the public. Guests can explore its heritage through guided factory tours and a self-guided heritage trail that showcases original Victorian offices, workshops, and canal-side scenery. The on-site café, housed in the former packing house, serves freshly prepared meals and local treats - perfect for a relaxed break during your visit.
Whether you're shopping for British-made ceramics, exploring the roots of the Potteries, or simply enjoying a day out in an atmospheric and historic setting, the Poole Pottery Factory Shop at Middleport offers a rich and rewarding experience for all.
Factory Shop Contact Information
Normal Opening times: Tuesday to Sunday - 10am to 4pm (closed on Monday's except Bank Holidays)
Telephone: +44(0)1782 525510
Email: factoryshop@burgessandleigh.com
Address: Burleigh Factory Shop, Burgess & Leigh Ltd, Middleport Pottery, Port Street, Burslem, Stoke-on-Trent, ST6 3PE, England.
- All credit and debit cards accepted, except AMEX and JCB
- Free parking for customers is available next to the shop
- Dogs welcome
- Toilets and café onsite
Mail Order
We are able to arrange worldwide delivery of any in-store purchases, so that you don't need to make room in your suitcase. Items will be expertly packed and sent using a courier service. Ask in-store for more details.
You can also purchase over the phone with international delivery available. Call or email for more information.
Please note that if you have made an order online and would like more information on your order you should contact our customer services team on +44(0)1773 740740 or email consumer.services@burgessandleigh.co.uk